Usability in Government Systems: User Experience Design for Citizens and Public Servants

  • 9h 39m
  • Dianne Murray (eds), Elizabeth Buie
  • Elsevier Science and Technology Books, Inc.
  • 2012
Offering practical advice to both usability specialists and government technology professionals, this book discusses the realities of the IT business in government, such as incorporating usability in contract proposals, organizational commitment to usability, and interplay between policy and design.