Administrative Support: Developing Your Essential Skills

  • 7 videos | 21m 8s
  • Includes Assessment
  • Earns a Badge
Rating 4.3 of 787 users Rating 4.3 of 787 users (787)
Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, to achieve professional success and enhance the value of your role, you need to optimize your knowledge of administrator essentials. Mastering skills that every administrative professional needs to perform will prepare you for handling wide-ranging and ever-changing tasks. In this course, you'll learn the classification systems for sorting records, key tasks in arranging business travel, and the steps for planning, scheduling, and recording meetings.


  • Sequence records in alphabetic order
    Sequence records in numeric order
    Identify requirements of effectively planning a business trip
  • Recognize the main considerations for planning international travel
    Sequence the steps in planning and scheduling meetings
    Select the steps in recording business meetings


  • 42s
    In this video, you will learn how to develop your essential skills as an administrative professional. You will also discover the importance of being prepared for last-minute announcements and unexpected requests. FREE ACCESS
  • 3m 33s
    Alphabetic classification systems are a simple yet effective tool for keeping business records in order. In this video, you will learn how to alphabetize your documents correctly and how to organize them chronologically. FREE ACCESS
  • Locked
    3.  Working with Records: Numeric and Alphanumeric
    3m 40s
    Have you ever felt like your filing system was too complicated for its own good? In this video, you'll learn about the advantages and disadvantages of various numeric and alphanumeric filing systems. You'll find out how to choose the best system for your office environment. FREE ACCESS
  • Locked
    4.  Planning a Business Trip
    3m 11s
    Good administrative support is vital to your company's operations. This entails ensuring that the traveler has everything he or she needs for a successful business trip. In this video, you will learn how to plan business trips effectively. You will also visit a list of checkpoints to help you organize all the necessary information. FREE ACCESS
  • Locked
    5.  Planning an International Business Trip
    3m 34s
    In this video, you'll learn how to plan and schedule your international business trip effectively. You will visit a list of checkpoints to help ensure your traveler's well-informed about the destination's common languages and correct protocols, as well as required travel documents. FREE ACCESS
  • Locked
    6.  Effectively Planning Business Meetings
    3m 31s
    In this video, you'll learn how to plan and schedule your meetings effectively. You will visit a list of checkpoints to prevent your meetings from ending up being ineffective. Discover the sequence of steps such as booking the room, inviting people using calendar software, checking the room's facilities in advance, and post-meeting arrangements. FREE ACCESS
  • Locked
    7.  Recording Business Meetings
    2m 58s
    Being given a job to record minutes can seem daunting at first. But if you know how to prepare beforehand and pay attention during the meeting, taking effective minutes will be a snap! Discover several tips that can help you become an excellent minutes taker. FREE ACCESS


Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.


Rating 5.0 of 1 users Rating 5.0 of 1 users (1)
Rating 4.9 of 16 users Rating 4.9 of 16 users (16)
Rating 4.3 of 7 users Rating 4.3 of 7 users (7)