CompTIA A+ Core 1: Troubleshooting & Resolving Printer Issues

CompTIA A+    |    Beginner
  • 14 videos | 1h 20m 45s
  • Includes Assessment
  • Earns a Badge
Printers have a lot of moving parts, so problems are inevitable. As a computer technician, your job will be to identify and resolve some of these common concerns. Start by exploring basic troubleshooting considerations for printers, including typical issues like paper jams or print quality problems. Investigate potential driver compatibility issues and learn how to interpret error codes. Find out why firmware updates are required and how they can resolve certain issues. Learn how to correct screen display and printer output problems, how to calibrate and clean printers, and how to troubleshoot print quality issues. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    describe tips for troubleshooting for printers
    describe how to identify and troubleshoot a paper jam
    describe how to combat a print quality problem
    describe driver compatibility and related considerations when troubleshooting printers
    describe common printer error codes and how to troubleshoot them
    describe firmware updates and why they are required
  • compare screen display and printer output
    recognize how and when to calibrate and clean printers
    describe how to print a test page and what information is contained on a test page
    list common print queue issues
    differentiate between portrait and landscape printing options and recognize how to resolve incorrect page orientation issues
    recognize how to resolve finishing issues such as staple jams and hole punch issues
    summarize the key concepts covered in this course

IN THIS COURSE

  • 1m 33s
  • 10m 59s
    After completing this video, you will be able to describe tips for troubleshooting printers. FREE ACCESS
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    3.  Printer Paper Jams
    4m 28s
    After completing this video, you will be able to describe how to identify and troubleshoot a paper jam. FREE ACCESS
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    4.  Print Quality Problems
    7m 11s
    Upon completion of this video, you will be able to describe how to fix a print quality problem. FREE ACCESS
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    5.  Printer Driver Compatibility
    6m 42s
    Upon completion of this video, you will be able to describe driver compatibility and related considerations when troubleshooting printers. FREE ACCESS
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    6.  Printer Error Codes
    7m 46s
    Upon completion of this video, you will be able to describe common printer error codes and how to troubleshoot them. FREE ACCESS
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    7.  Printer Firmware Updates
    6m 33s
    After completing this video, you will be able to describe firmware updates and why they are required. FREE ACCESS
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    8.  Screen Display vs. Printer Output
    4m 55s
    Learn how to compare the screen display and printer output. FREE ACCESS
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    9.  Calibrating and Cleaning Printers and Monitors
    6m 6s
    After completing this video, you will be able to recognize how and when to calibrate and clean printers. FREE ACCESS
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    10.  Printer Test Pages
    5m 47s
    Upon completion of this video, you will be able to describe how to print a test page and what information is contained on it. FREE ACCESS
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    11.  Print Queue Issues
    6m 16s
    After completing this video, you will be able to list common issues with print queues. FREE ACCESS
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    12.  Incorrect Page Orientation
    6m 9s
    In this video, you will learn the difference between portrait and landscape printing options and how to fix incorrect page orientation issues. FREE ACCESS
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    13.  Printer Finishing Issues
    5m 40s
    After completing this video, you will be able to recognize how to resolve finishing issues such as staple jams and hole punch issues. FREE ACCESS
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    14.  Course Summary
    41s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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