CompTIA A+ Core 1: Troubleshooting & Resolving Printer Issues

CompTIA A+    |    Beginner
  • 14 Videos | 1h 20m 45s
  • Includes Assessment
  • Earns a Badge
Printers have a lot of moving parts, so problems are inevitable. As a computer technician, your job will be to identify and resolve some of these common concerns. Start by exploring basic troubleshooting considerations for printers, including typical issues like paper jams or print quality problems. Investigate potential driver compatibility issues and learn how to interpret error codes. Find out why firmware updates are required and how they can resolve certain issues. Learn how to correct screen display and printer output problems, how to calibrate and clean printers, and how to troubleshoot print quality issues. This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    describe tips for troubleshooting for printers
    describe how to identify and troubleshoot a paper jam
    describe how to combat a print quality problem
    describe driver compatibility and related considerations when troubleshooting printers
    describe common printer error codes and how to troubleshoot them
    describe firmware updates and why they are required
  • compare screen display and printer output
    recognize how and when to calibrate and clean printers
    describe how to print a test page and what information is contained on a test page
    list common print queue issues
    differentiate between portrait and landscape printing options and recognize how to resolve incorrect page orientation issues
    recognize how to resolve finishing issues such as staple jams and hole punch issues
    summarize the key concepts covered in this course

IN THIS COURSE

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