Detecting and Dealing with Performance Problems

  • 8 Videos | 24m 28s
  • Includes Assessment
  • Earns a Badge
  • Certification PMI PDU
Likes 138 Likes 138
When valuable top performers choose to terminate their contracts to take up more challenging positions elsewhere, it can be a consequence of poor performance management. Identifying a performance problem early and diagnosing it accurately is key to managing performance effectively. You've got to involve employees in what might be difficult conversations to discover actual root causes and come up with the best possible solutions. In this course, you'll learn how to detect, identify, and question problems in your workplace, determine the scope, frequency, and impact when they occur, and diagnose root causes – both external and internal – to help find the best solution and avoid a contract termination of a valuable employee.

WHAT YOU WILL LEARN

  • identify methods of gathering employee performance information
    recall sources of information for identifying performance problems
    identify questions to ask when assessing the scope and frequency of performance problems
    match areas of performance problem impact to considerations in those areas
  • recall guidelines for diagnosing employee performance problems
    recall external causes of performance problems
    recognize internal causes of performance problems

IN THIS COURSE

  • Playable
    1. 
    Detecting and Dealing with Performance Problems
    46s
    UP NEXT
  • Playable
    2. 
    Detecting Performance Problems
    2m 55s
  • Locked
    3. 
    Identifying Performance Problems
    3m 36s
  • Locked
    4. 
    Assessing Performance Problems: Scope and Frequency
    3m 24s
  • Locked
    5. 
    Assessing Performance Problems: Impact
    2m 13s
  • Locked
    6. 
    Guidelines for Diagnosing Performance Problems
    2m 46s
  • Locked
    7. 
    Identifying External Causes of Performance Problems
    2m 34s
  • Locked
    8. 
    Identifying Internal Causes of Performance Problems
    2m 45s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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