DevOps Support Administrator: Exploring Cloud Service Models

DevOps    |    Intermediate
  • 15 Videos | 1h 11m 40s
  • Includes Assessment
  • Earns a Badge
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Support engineers commonly leverage cloud services like AWS, Azure, and GCP to manage resource configuration. In this course, you'll explore cloud infrastructure components, common cloud service models, and the technologies behind cloud computing. You'll learn about the logical architecture of AWS and critical services provided by Azure and Google Cloud Platform. Next, you'll examine a comparison of services provided by IBM, VMware, and Kamatera cloud. You'll then move on to look at tools that can be used to manage multi-cloud environments and the concepts of automation and configuration management in CloudOps. Next, you'll learn about the support levels provided by cloud service providers used to enable the shared responsibility support model. Finally, you'll learn to work with new EC2 runtime commands to manage remote EC2 instances, as well as common Azure and Google Cloud Platform commands to manage Azure and Google Cloud Platform resource configuration.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    list cloud infrastructure components and various service models that a support engineer must be familiar with to be able to provide technical support to cloud consumers
    recognize the technologies that work behind cloud computing and the role of a support engineer in managing IaaS, PaaS, and SaaS
    recognize the generic architecture of cloud, including the internal infrastructure and networking
    recognize the history and the rationale behind AWS and describe the AWS logical architecture that can help cloud support engineers in building support mechanisms for AWS components
    list the Azure services used to manage compute, storage, networking, and databases
    list the prominent GCP services used to manage compute, storage, networking, and big data
    compare the services provided IBM, VMware, and Kamatera cloud that a cloud support engineer must be familiar with to be able to integrate and manage multi-cloud environments
  • list tools that a cloud support engineer can use to manage end-to-end support for the CloudOps lifecycle, applied for multi-cloud environments
    recognize the concepts of automation and configuration management in CloudOps and the automation and configuration management responsibilities of a cloud support engineer
    classify the support levels provided by cloud service providers that can be subscribed to by cloud support engineers in order to provide shared responsibility support
    use new EC2 runtime commands to manage remote EC2 instances at scale
    use common Azure commands to manage Azure resource configuration
    use common GCP commands with gcloud to manage GCP resource configuration and management
    summarize the key concepts covered in this course

IN THIS COURSE

  • Playable
    1. 
    Course Overview
    1m 8s
    UP NEXT
  • Playable
    2. 
    Components of Cloud Infra and Service Models
    5m 37s
  • Locked
    3. 
    Technologies behind Cloud Computing
    6m 3s
  • Locked
    4. 
    Generic Cloud Architecture
    3m 51s
  • Locked
    5. 
    History and Logical Architecture of AWS
    4m 19s
  • Locked
    6. 
    Azure Cloud Services
    3m 55s
  • Locked
    7. 
    GCP Services
    3m 30s
  • Locked
    8. 
    Comparing IBM VMware and Kamatera Cloud Capabilities
    2m 54s
  • Locked
    9. 
    Tools for CloudOps Support Engineers
    4m 34s
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    10. 
    Automation and Configuration Management
    3m 11s
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    11. 
    Support Level Classification
    4m 19s
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    12. 
    Using New EC2 Runtime Commands
    6m 18s
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    13. 
    Azure Common Commands
    8m 13s
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    14. 
    GCP Common Commands
    5m 46s
  • Locked
    15. 
    Course Summary
    1m 32s

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