Engaging Team Members and Stakeholders (2021 Update)

PMI Project Management Professional 2021 Update    |    Everyone
  • 9 videos | 44m 39s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Likes 251 Likes 251
Project management is more than just basic decision-making and scheduling. It's leadership. It's coaching, training, cross-training, and motivating. It requires both self-awareness and self-regulation, employing your emotional intelligence, or EQ, skills to keep a diverse team of professionals engaged and working effectively together. In this course, you'll learn about tools and techniques that project managers can use to engage team members and stakeholders, including effective decision-making and conflict management and resolution. You'll also explore how your social skills and empathy can be employed to keep you team motivated and on point.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    identify techniques for effective decision-making
    recognize the sources of conflict and types of conflict resolution
    identify the categories and behaviors of emotional intelligence
    identify tools and techniques for assessing team member skills and personality traits
  • identify techniques for managing project and organizational change
    recognize the impact of team member skill sets on work in progress
    identify characteristics of Agile teams
    recognize characteristics of Agile team work spaces and tools

IN THIS COURSE

  • 2m 7s
    After completing this video, you will be able to discover the key concepts covered in this course. FREE ACCESS
  • 3m 54s
    After completing this video, you will be able to identify techniques for effective decision-making. FREE ACCESS
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    3.  Conflict Management and Resolution
    4m
    After completing this video, you will be able to recognize the sources of conflict and types of conflict resolution. FREE ACCESS
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    4.  Emotional Intelligence
    6m 32s
    After completing this video, you will be able to identify the categories and behaviors of emotional intelligence. FREE ACCESS
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    5.  Assessment Tools
    9m 15s
    After completing this video, you will be able to identify tools and techniques for assessing team member skills and personality traits. FREE ACCESS
  • Locked
    6.  Change Management
    6m 34s
    After completing this video, you will be able to identify techniques for managing project and organizational change. FREE ACCESS
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    7.  Team Member Skill Sets
    3m 54s
    After completing this video, you will be able to recognize the impact of team member skill sets on work in progress. FREE ACCESS
  • Locked
    8.  Agile Team Characteristics
    5m 23s
    After completing this video, you will be able to identify characteristics of Agile teams. FREE ACCESS
  • Locked
    9.  Agile Team Spaces and Tools
    3m
    After completing this video, you will be able to recognize characteristics of Agile team work spaces and tools. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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