Enhancing the Customer Experience with HCI
6 Videos | 30m 35s - Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
Human-computer interaction (HCI) deals with how people and automated systems interact and communicate with each other. It's quickly moving far beyond the field of gaming and entertainment, and into the business environment. In fact, as more devices are connected and automatically carrying out tasks, HCI is being utilized by businesses to add value to their enterprise in many different ways. In this course, you'll learn about enhancing the customer experience through HCI and explore possible customer barriers and technical limitations involved. You'll also learn to recognize best practices for developing HCI applications and identify current HCI trends. This course covers the benefits, challenges, best practices, and trends of HCI.
WHAT YOU WILL LEARN
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There is no objective for the Course Overview
recognize the ways HCI can enhance the customer experience
recognize common customer barriers to HCI -
recognize some of the technical HCI challenges your organization may face
identify best practices for designing and developing HCI applications
identify current trends in HCI development and application
IN THIS COURSE
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1.Enhancing the Customer Experience with HCI52sUP NEXT
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2.Exploring the Value of HCI5m 6s
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3.Exploring Customer Barriers to HCI4m 45s
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4.Understanding Technical Limitations of HCI4m 12s
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5.Exploring HCI Best Practices4m 7s
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6.Exploring HCI Trends4m 4s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.
