Global Internet, Social Media, and Electronic Communication

  • 6 topics | 25m 1s
  • Up to 30 languages
  • Transcripts
Regular use of the Internet and electronic communications is probably a way of life for you, as technology makes it easier to communicate with coworkers, clients, family, and friends. The near constant availability of e-mail, social and professional networking web sites, smartphones, and other tools has blurred the line between work and home to the point where your online activities at home may have an impact on your company and your employment. Most employers encourage staff to use the internet, electronic communication, and social media for business purposes, and possibly even allow a certain level of personal use in the workplace as well. For this reason, it's important to be familiar with your company's policy on these resources.This course provides background information to be considered in light of your own company's policies. You will learn about some generally accepted best practices for protecting your own and your company's best interests while using e-mail, instant messaging, and text messaging, as well as social networking sites and blogs. These course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments.


  • recognize the potential liabilities and risks to your employer and yourself when using electronic communications and social media
  • identify general best practices for using the Internet in a manner that minimizes or avoids the risks and liabilities associated with its use
  • recognize common best practices related to sending and receiving e-mail, IMs, and text messages
  • recognize best practices for avoiding liabilities associated with using social networking sites
  • use best practices to safely use electronic communications media at work
  • reflect on what you've learned


  • Understanding the Risks of Electronic Communications
  • Using the Internet
  • Using E-mail, IMs, and Text Messages
  • Using Social Networks and Blogs
  • Exercise: Using Electronic Communications Media
  • Let's Review