Harnessing the Power of Positive Conflict

Everyone
  • 6 videos | 26m 12s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Rating 4.5 of 6 users Rating 4.5 of 6 users (6)
Conflict, as an inherent facet of any organization, holds a dual nature: it can either disrupt equilibrium or become a springboard for innovation and growth. When managed effectively, differences of opinion drive collaboration, enhanced decision-making, and fresh perspectives. Leaders who harness dispute as an opportunity cultivate innovative cultures, elevating team performance and overall organizational success. In modern contexts, conflict becomes a resource that fuels positive change, amplifying not only team dynamics, but also leadership essence. In this course, you will explore the benefits of leveraging conflict as a catalyst for positive change. You will also delve into the different styles of conflict management prevalent in today's workplaces and strategies to handle disputes, quarrels, and dissension more positively.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Recognize the benefits of cultivating new skills for dealing with conflict
    Identify common styles of dealing with workplace conflict
  • Identify effective strategies for handling conflict to achieve positive outcomes
    Identify strategies that can be adopted by leaders to make conflict resolution skills a normal part of the workday
    Reflect on what you've learned

IN THIS COURSE

  • 1m 34s
    Conflict, as an inherent facet of any organization, holds a dual nature: it can either disrupt equilibrium or become a springboard for innovation and growth. When managed effectively, differences of opinion drive collaboration, enhanced decision-making, and fresh perspectives. After completing this video, you will be able to discover the key concepts that will be covered in this course. FREE ACCESS
  • 6m 40s
    Conflict, when managed positively, can lead to strengthened team cohesion, accelerated problem-solving, and enhanced creativity and innovation. It offers an opportunity to challenge conventional thinking, foster diverse viewpoints, and explore new possibilities. After completing this video, you will be able to recognize the benefits of cultivating new skills for dealing with conflict. FREE ACCESS
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    3.  Exploring Different Styles of Handling Workplace Conflict
    6m 55s
    While conflict at work is inevitable, it can be healthy for a team and the organization if handled appropriately. After completing this video, you will be able to identify common styles of dealing with workplace conflict. FREE ACCESS
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    4.  Turning Conflicts into Positive Outcomes
    4m 38s
    For managers and leaders, the goal should be to use workplace conflict as an opportunity for personal and professional development. After completing this video, you will be able to identify effective strategies for handling conflict to achieve positive outcomes. FREE ACCESS
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    5.  Strengthening Culture with Skill and Empathy
    4m 14s
    What propels organizational growth is a psychologically safe environment, where team members feel free expressing their views. After completing this video, you will be able to identify strategies that can be adopted by leaders to make conflict resolution skills a normal part of the workday. FREE ACCESS
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    6.  Let's Review
    2m 12s
    In this video, you'll review and reflect on what you've learned in the course Harnessing the Power of Positive Conflict. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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