Information Systems Maintenance & Service Management

CISA 2016    |    Expert
  • 15 videos | 1h 15m 6s
  • Includes Assessment
  • Earns a Badge
An effective IS audit should include all aspects of an organization. Explore best practices for IS architecture, software, network infrastructure, and operations auditing activities.

WHAT YOU WILL LEARN

  • Identify operating systems features and options
    Identify characteristics of access control software and data communications software
    Identify characteristics and best practices for data management
    Identify characteristics and best practices of a dbms
    Identify characteristics of utility programs, source code management, end-user computing, and utility programs in is architecture and software
    Identify characteristics of enterprise network architectures, types of networks, and network services, standards, and protocols
    Identify characteristics of osi architecture and best practices for applying the osi model in network architectures
    Identify best practices for auditing and reviewing enterprise architecture, hardware, operating system, database, and network infrastructure
  • Identify best practices for auditing and reviewing is operations, scheduling, and problem management reporting
    Identify best practices for disaster recovery point and time objectives, recovery strategies, and recovery alternatives
    Identify best practices for developing a disaster recovery plan, and organizing and assigning responsibilities within an organization
    Identify backup and restoration options and best practices
    Distinguish between disaster recovery testing methods, and identify best practices for testing disaster recovery plans and activities in an organization
    Identify best practices for invoking disaster recovery plans within an organization
    Identify best practices when auditing is operations, maintenance, and service management activities within an organization

IN THIS COURSE

  • 2m 36s
    During this video, you will learn how to identify features and options of operating systems. FREE ACCESS
  • 4m 57s
    In this video, you will learn how to identify characteristics of access control and data communications software. FREE ACCESS
  • Locked
    3.  Data Management
    3m 11s
    In this video, you will learn how to identify characteristics and best practices for data management. FREE ACCESS
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    4.  Database Management System
    5m 57s
    In this video, you will identify characteristics and best practices for a DBMS. FREE ACCESS
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    5.  IS Software Utility and Licensing
    7m 16s
    Learn how to identify characteristics of utility programs, source code management, end-user computing, and utility programs in information systems architecture and software. FREE ACCESS
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    6.  Network Architectures, Services, and Standards
    7m 41s
    Find out how to identify characteristics of enterprise network architectures, types of networks, network services, standards, and protocols. FREE ACCESS
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    7.  OSI Architecture and Application
    8m 48s
    Learn how to identify characteristics of the OSI architecture and best practices for applying the OSI model in network architectures. FREE ACCESS
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    8.  Infrastructure Auditing Best Practices
    5m 14s
    During this video, you will learn how to identify best practices for auditing and reviewing enterprise architecture, hardware, operating system, database, and network infrastructure. FREE ACCESS
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    9.  Operations Auditing Best Practices
    2m 11s
    In this video, find out how to identify best practices for auditing and reviewing IS operations, scheduling, and problem management reporting. FREE ACCESS
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    10.  Recovery Objectives, Strategies, and Alternatives
    8m 50s
    In this video, you will identify best practices for disaster recovery point and time objectives, recovery strategies, and recovery alternatives. FREE ACCESS
  • Locked
    11.  Disaster Recovery Plan Development
    6m 19s
    Find out how to identify best practices for developing a disaster recovery plan, and how to organize and assign responsibilities within an organization. FREE ACCESS
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    12.  Backup and Restoration
    4m 11s
    In this video, you will learn how to identify backup and restoration options and best practices. FREE ACCESS
  • Locked
    13.  Disaster Recovery Testing Methods
    4m 30s
    In this video, you will learn how to distinguish between disaster recovery testing methods and identify best practices for testing disaster recovery plans and activities in an organization. FREE ACCESS
  • Locked
    14.  Invoking Disaster Recovery Plans
    1m 7s
    In this video, you will identify best practices for invoking disaster recovery plans within an organization. FREE ACCESS
  • Locked
    15.  Exercise: Auditing IS Ops and Service Management
    2m 18s
    Find out how to identify best practices when auditing IS operations, maintenance, and service management activities within an organization. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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