Information Systems Operations Management

CISA 2016    |    Expert
  • 10 Videos | 51m 49s
  • Includes Assessment
  • Earns a Badge
Likes 24 Likes 24
Ensuring your organization has an effective governance framework in place includes managing risks and resources. Explore best practices for IS operations, change management, and IT asset management.

WHAT YOU WILL LEARN

  • recognize the task and knowledge statements of domain 4
    identify characteristics and best practices of IS operations management
    identify characteristics of IT service management frameworks, and best practices
    identify best practices for IS operations
    identify problem management and support/help desk best practices
  • identify characteristics and best practices of change management, release management and quality assurance in IS operations
    identify characteristics and best practices for IT asset management
    distinguish between computer hardware components and architectures
    identify characteristics and best practices for hardware maintenance and hardware monitoring
    identify characteristics and best practices for capacity management activities

IN THIS COURSE

  • Playable
    1. 
    Domain 4 Overview
    1m 58s
    UP NEXT
  • Playable
    2. 
    Management of IS Operations
    4m 29s
  • Locked
    3. 
    IT Service Management
    6m 15s
    FREE ACCESS
  • Locked
    4. 
    IS Operations
    5m 22s
    FREE ACCESS
  • Locked
    5. 
    Incident and Problem Management and Support
    4m 30s
    FREE ACCESS
  • Locked
    6. 
    Change Management
    5m 44s
    FREE ACCESS
  • Locked
    7. 
    IT Asset Management
    5m 4s
    FREE ACCESS
  • Locked
    8. 
    Computer Hardware Components and Architectures
    9m 32s
    FREE ACCESS
  • Locked
    9. 
    Hardware Maintenance and Monitoring
    3m 54s
    FREE ACCESS
  • Locked
    10. 
    Capacity Management
    5m 3s
    FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

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