Making an Impact with Non-verbal Communication

  • 7 Videos | 23m 11s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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There are many parts of the brain that have not changed much since the time of our earliest ancestors. We are still wired to respond automatically when we're afraid, threatened, disgusted, surprised, or happy. But we've come a long way in our development and understanding of non-verbal communication mechanisms. In this course, you’ll learn how our attitude and tone, as well as body language such as posture, gestures, and facial expressions, can have significant impact on the way we communicate. You’ll explore techniques to help you project a positive attitude and presence. You’ll also discover how to read other people’s body language.

WHAT YOU WILL LEARN

  • identify techniques to ensure you are projecting a positive attitude
    match non-verbal behaviors with likely first impressions
    match facial expressions to likely interpretations
  • recognize how the way you stand, sit,  or move conveys messages
    identify ways to use tone of voice to enhance a conversation
    recognize the meaning of non-verbal message clusters when communicating with others

IN THIS COURSE

  • Playable
    1. 
    Making an Impact with Non-verbal Communication
    39s
    UP NEXT
  • Playable
    2. 
    Adjusting Your Communication Attitude
    3m 6s
  • Locked
    3. 
    Make a Great First Impression without Saying a Word
    3m 16s
  • Locked
    4. 
    The Power of Facial Expression
    2m 24s
  • Locked
    5. 
    Sending the Right Signals with Your Body
    2m 37s
  • Locked
    6. 
    Using Tone of Voice to Enhance Your Conversation
    2m 57s
  • Locked
    7. 
    Recognizing Non-verbal Messages from Others
    3m 43s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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