Managing Microsoft Teams: Monitoring & Analyzing Service Usage
Microsoft Teams 2021
| Intermediate
- 20 Videos | 1h 55m 2s
- Includes Assessment
- Earns a Badge
Microsoft Teams offers several analytics and reporting features that help gain insight into how users are using Teams to collaborate and improve productivity. Optimize user experience by reviewing analytic data and learn how users are communicating, and which devices are being used to connect to Teams. In this course, you'll explore how to view and interpret Microsoft Teams and Microsoft 365 usage reports. You'll then discover how to optimize and analyze call quality using Call analytics and the Call Quality Dashboard. Lastly, you'll discover how to use Power BI to identify call quality issues. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
WHAT YOU WILL LEARN
-
discover the key concepts covered in this courseview and interpret usage reports in the Microsoft Teams admin centerview and interpret user activity reports in Microsoft Teams admin centerview and interpret app usage reports in Microsoft Teams admin centerview and interpret device usage reports in Microsoft Teams admin centerview and interpret PSTN Blocked Users Reports including blocked users, minute pools, and usage reportsview and interpret Microsoft Teams live event usage reportsprovide an overview of Microsoft 365 usage reportsdemonstrate how to navigate and utilize Microsoft 365 usage reportsdemonstrate how to customize Microsoft 365 usage reports
-
describe how to monitor and improve call quality for Teamsrecognize how to set up call analytics for Teamsprovide an overview of the Call Quality Dashboard (CQD)provide an overview of Call Quality Dashboard (CQD) data and reporting featuresdemonstrate how to setup the Call Quality Dashboard (CQD) and how to assign admin roles for access to CQDrecognize how to use Call Quality Dashboard (CQD) to manage call and meeting quality in Teamsrecognize how to use Power BI to analyze CQD data in Teamsinstall Power BI Connector to use CQD query templatesview Microsoft Teams utilization in Power BI using CQD datasummarize the key concepts covered in this course
IN THIS COURSE
-
1.Course Overview1m 59sUP NEXT
-
2.Viewing and Interpreting Usage Reports5m 25s
-
3.Viewing and Interpreting User Activity Reports5m 31s
-
4.Viewing and Interpreting App Usage Reports4m 9s
-
5.Viewing and Interpreting Device Usage Reports4m 50s
-
6.Viewing and Interpreting PSTN Reports6m 51s
-
7.Viewing and Interpreting Live Event Usage Reports3m 27s
-
8.Microsoft 365 Usage Reports4m 54s
-
9.Utilizing Microsoft 365 Usage Reports5m 24s
-
10.Customizing Microsoft 365 Usage Reports6m 40s
-
11.Monitoring Call Quality in Teams5m 39s
-
12.Call Quality and Connection Problems6m 35s
-
13.Microsoft Call Quality Dashboard5m 39s
-
14.Call Quality Dashboard Data and Reports10m 37s
-
15.Setting Up the Call Quality Dashboard7m 51s
-
16.Call and Meeting Quality Management11m 5s
-
17.Power BI to Analyze CQD Data5m 40s
-
18.Installing the Power BI Connector4m 38s
-
19.Viewing Microsoft Teams Utilization7m 8s
-
20.Course Summary1m 1s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.