Managing Microsoft Teams: Monitoring & Analyzing Service Usage
Microsoft Teams 2021
| Intermediate
- 20 videos | 1h 55m 2s
- Includes Assessment
- Earns a Badge
Microsoft Teams offers several analytics and reporting features that help gain insight into how users are using Teams to collaborate and improve productivity. Optimize user experience by reviewing analytic data and learn how users are communicating, and which devices are being used to connect to Teams. In this course, you'll explore how to view and interpret Microsoft Teams and Microsoft 365 usage reports. You'll then discover how to optimize and analyze call quality using Call analytics and the Call Quality Dashboard. Lastly, you'll discover how to use Power BI to identify call quality issues. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
WHAT YOU WILL LEARN
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discover the key concepts covered in this courseview and interpret usage reports in the Microsoft Teams admin centerview and interpret user activity reports in Microsoft Teams admin centerview and interpret app usage reports in Microsoft Teams admin centerview and interpret device usage reports in Microsoft Teams admin centerview and interpret PSTN Blocked Users Reports including blocked users, minute pools, and usage reportsview and interpret Microsoft Teams live event usage reportsprovide an overview of Microsoft 365 usage reportsdemonstrate how to navigate and utilize Microsoft 365 usage reportsdemonstrate how to customize Microsoft 365 usage reports
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describe how to monitor and improve call quality for Teamsrecognize how to set up call analytics for Teamsprovide an overview of the Call Quality Dashboard (CQD)provide an overview of Call Quality Dashboard (CQD) data and reporting featuresdemonstrate how to setup the Call Quality Dashboard (CQD) and how to assign admin roles for access to CQDrecognize how to use Call Quality Dashboard (CQD) to manage call and meeting quality in Teamsrecognize how to use Power BI to analyze CQD data in Teamsinstall Power BI Connector to use CQD query templatesview Microsoft Teams utilization in Power BI using CQD datasummarize the key concepts covered in this course
IN THIS COURSE
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1m 59s
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5m 25s
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5m 31s
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4m 9s
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4m 50s
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6m 51s
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3m 27s
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4m 54s
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5m 24s
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6m 40s
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5m 39s
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6m 35s
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5m 39s
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10m 37s
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7m 51s
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11m 5s
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5m 40s
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4m 38s
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7m 8s
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1m 1s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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