Marketing Automation

Microsoft Dynamics CRM 2013
  • 12 Videos | 1h 2m 40s
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Microsoft Dynamics CRM 2013 is a Customer Relationship Management application that enables you to automate the marketing process. Discover how to configure and use the marketing module, choose campaigns, and configure activities.

WHAT YOU WILL LEARN

  • create a static marketing list and add recipients to the list
    create a self-maintained marketing list based on a query
    understand the difference between a Campaign and a Quick Campaign
    create and complete a quick campaign
    configure posts to communicate system activity to CRM users
    use activity feeds to keep up to date with the latest news on the records and the people that you are most interested in
  • create a marketing campaign template
    create and complete a marketing campaign
    use campaign activities with a campaign
    send out campaign activities as part of a campaign
    use campaign responses to manage and measure campaign success
    create and use e-mail templates

IN THIS COURSE

  • Playable
    1. 
    Creating and Using Marketing Lists
    5m 44s
    UP NEXT
  • Playable
    2. 
    Dynamic Marketing Lists
    5m
  • Locked
    3. 
    Choosing Campaigns or Quick Campaigns
    4m 11s
  • Locked
    4. 
    Quick Campaigns
    4m 25s
  • Locked
    5. 
    Configuring Activity Feeds
    4m 11s
  • Locked
    6. 
    Internal Communication and Social Interaction
    4m 7s
  • Locked
    7. 
    Marketing Campaign Templates
    5m 31s
  • Locked
    8. 
    Marketing Campaigns
    4m 55s
  • Locked
    9. 
    Campaign Activities
    7m 15s
  • Locked
    10. 
    Distributing Campaign Activities
    4m 22s
  • Locked
    11. 
    Capturing and Viewing Campaign Responses
    6m 33s
  • Locked
    12. 
    E-mail Templates
    6m 26s

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