Microsoft 365 Fundamentals: Microsoft 365 Purchasing & Support
Microsoft 365
| Beginner
- 11 videos | 34m 32s
- Includes Assessment
- Earns a Badge
In this 11-video course, learners preparing for the Microsoft 365 Fundamentals (MS-900) exam can explore such topics as how to determine a cost-benefit analysis (CBA) when considering a migration to Microsoft 365. You will learn how to use the Microsoft ROI (return on investment) calculator; about assessing on-premises versus cloud solutions; and details on support options and service level agreements (SLAs). Next, learn to use the service health feature in the Microsoft 365 portal, with three categories for information provided: an overview of all subscription services called All services; and two sections for filtering out actionable and informational items-an incidents section for services flagged as actionable items, and the advisories section for informational items. In a concluding exercise, learners are asked to describe Microsoft 365 purchasing considerations; to explain three basic steps of performing a CBA; to list two types of expenditures when considering on-premises or the cloud; to explain support options available to Microsoft 365 subscribers and three categories of service health, plus practical reasons to move to the cloud.
WHAT YOU WILL LEARN
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identify the subject areas covered in this coursespecify the purpose and steps of cost-benefit analysis and its appropriate uses and limitationsuse the Microsoft ROI Calculator to price a Microsoft 365 implementationassess an on-premise versus cloud solution when considering a migration to Microsoft 365describe Microsoft's Partner Center features and how to sign upspecify support options available to Office 365 subscribers
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describe how to access your Microsoft 365 Service Level Agreementdescribe how Office 365's Service Health feature can be used to determine the health of your Office 365 subscriptionaccess Microsoft 365's Service Health featurespecify characteristics of the Microsoft Lifecycle Policy, including mainstream and extended supportdescribe Microsoft 365 purchasing considerations, including how to perform a CBA, on-premise and cloud comparisons, support options, service health categories, and reasons to move to the cloud
IN THIS COURSE
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1.Course Overview1m 41sUP NEXT
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2.Understanding Cost-Benefit Analysis3m 3s
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3.Microsoft ROI Calculator5m 12s
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4.Assessing On-Premise vs. Cloud3m 28s
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5.Partner Center2m 42s
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6.Support Options1m 48s
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7.Service Level Agreement3m 20s
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8.Service Health Explained2m 47s
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9.Checking Service Health3m 51s
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10.Microsoft Lifecycle Policy3m 36s
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11.Exercise: Purchasing Considerations3m 5s
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