Microsoft Dynamics CRM 2013: Getting Started
Microsoft Dynamics CRM 2013
5 Videos | 27m 31s
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Microsoft Dynamics CRM 2013 is a Customer Relationship Management application with a flexible platform for a broad range of requirements. Explore an introduction to the system navigation and basic features.
WHAT YOU WILL LEARN
understand the different CRM modules and their primary entitiesnavigate the CRM 2013 web clientcreate and manage Account and Contact records
understand and work with the different activity records: Emails, Tasks, Appointments, Faxes, Lettersuse connections to represent the relationships between different records in the system
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