MS-300 - Deploying Microsoft 365 Teamwork: Managing & Monitoring the Teams Environment & Service

Microsoft 365 2019
  • 20 Videos | 1h 28m 3s
  • Includes Assessment
  • Earns a Badge
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This course prepares learners for the MS-300 deploying Microsoft 365 Teamwork certification exam, which focuses on the abilities of teamwork administrators to configure and manage SharePoint Online, OneDrive for business, Teams, and workload integrations. In this 20-video course, you will explore management of the Teams environment. First, you will examine app deployment; how to manage organization-wide app permission policies; and how to manage custom app permission policies, and assign them to users in Teams. You will then learn to enable auditing, to retrieve audit log data, and how to deploy and monitor audit log events. This course next explores how to troubleshoot connectivity issues with teams, and how to access log files to assist with troubleshooting. You will examine analytics and reporting, how to view and interpret usage reports in the Microsoft 365 Admin Center, and how to monitor and verify the Team service health. Finally, you will examine settings in the Teams web app and local client to resolve issues with connectivity or configuration.


  • discover the key concepts covered in this course
    recognize decisions to be made when deploying apps, such as changing default settings based on business requirements
    recognize core app deployment considerations such as app availability, app permissions, and bots
    manage organization-wide app permission policies in Teams
    manage app permission policies in Teams
    assign a custom app permission policy to users in Teams
    describe and enable auditing in Teams
    retrieve Teams data from the audit log
    research known issues for Teams using Microsoft resources
    troubleshoot connectivity issues with the Microsoft Teams client
  • use log files in troubleshooting Teams
    describe Teams analytics and reporting
    view and interpret Teams usage reports
    view and interpret user activity reports
    view and interpret device usage reports
    view and interpret Teams live event usage reports
    view Teams activity reports in Microsoft 365 admin center
    monitor and verify service health for Microsoft Teams
    access settings in the Teams web app and local client to resolve issues with connectivity or configuration
    summarize the key concepts covered in this course



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