Problem Solving: Choosing and Implementing the Right Solution

  • 6 videos | 19m 54s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Almost any business problem can have more than one solution, but some solutions are better than others. And one of those will be the best solution. Trying to find the best, right solution to a business problem can itself be a problem. Finding that right solution means applying the right process and methods to meet your organization's needs now, and in the future. In this course, you'll explore approaches for analyzing and evaluating alternative solutions to find the one that best solves your problem. You'll learn about the most appropriate criteria for choosing the right solution and best practices for implementing it. Finally, you'll consider ways of evaluating its success and assessing your problem-solving methods.


  • discover the key concepts covered in this course
    identify the criteria for assessing options for a solution to a business problem
    identify appropriate decision-making styles for specific business situations
  • identify best practices for implementing a business solution
    recognize techniques for maximizing the benefits of an implemented solution
    reflect on what you've learned


  • 1m 40s
    Problems are a daily part of business. Solving them, then, is part of most everyone's job. Many problems may have multiple possible solutions, but most will have only one best solution that will help the company both now and moving forward. In this video, you will be able to discover the key concepts that will be covered in this course, include methods and processes for arriving at the best solution, as well as how to successfully implement it. FREE ACCESS
  • 3m 58s
    Using the correct decision-making criteria reduces emotion and bias from the process of making decisions. It provides a consistent and measured approach for selecting the best solutions among various options. In this video, you'll identify the criteria for assessing the various solution options to a business problem. FREE ACCESS
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    3.  Choosing the Right Approach to Solution Finding
    4m 13s
    When choosing among various decision-making styles, you have to consider the time sensitivity of the problem and the knowledge needed. In this video, you'll learn to identify the appropriate decision-making style to suit your particular circumstances. FREE ACCESS
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    4.  Implementing the Right Solution
    3m 51s
    Best-laid plans can fail in the implementation phase. It is important for you to create a well thought out plan. And as you learn new information or encounter issues, it is essential to remain flexible curious and adaptable. In this video, you'll explore best practices for implementing a chosen business solution. FREE ACCESS
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    5.  Getting the Most out of Your Solution
    4m 27s
    Once the implementation success criteria are established, it is important to continually measure ongoing success or failure. Failure is often a part of experimentation. For example, it's better to fail fast and learn from the mistakes so you can inform future actions. In this video, you'll learn about actions you can take to evaluate your implemented solution. FREE ACCESS
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    6.  Let's Review
    1m 45s
    In this video, you'll be able to review and reflect on what you've learned in the course Problem Solving: Choosing and Implementing the Right Solution. FREE ACCESS


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