Six Sigma: Identifying Projects

Six Sigma Yellow Belt
  • 14 Videos | 1h 17m 25s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Likes 187 Likes 187
Six Sigma and Lean are business process improvement methodologies that, used together,  are called Lean Six Sigma. In concert, they can become a strategy for business transformation that enables a system of process control and process design that supercharge an organization. This course discusses how to capture Voice of the Customer and the Voice of the Business feedback, and how to capitalize on the information they provide. It also covers the project selection process that enables a Six Sigma team to decide which projects to pursue and what methodology to use to best effect. 

WHAT YOU WILL LEARN

  • identify considerations associated with Voice of the Customer and Voice of the Business when determining project requirements
    sequence the steps for implementing a VOC strategy in a Six Sigma project
    recognize how customer information is used during project definition
    choose the appropriate data collection method for the type of information you need to gather
    classify examples of the types of customer requirements
    identify best practices when selecting a Six Sigma project
    recognize how a priority matrix is used during project selection
  • select the best Six Sigma methodology given project information
    recognize examples of project stakeholders
    classify customers as internal or external
    identify the process owner on a given Six Sigma project
    recognize the components that make up a process
    label process variables according to where they belong in a SIPOC diagram

IN THIS COURSE

  • Playable
    1. 
    Six Sigma: Identifying Projects
    33s
    UP NEXT
  • Playable
    2. 
    Voice of the Business and Voice of the Customer
    3m 56s
  • Locked
    3. 
    Voice of the Customer Process
    4m 6s
  • Locked
    4. 
    Customer Input during Project Definition
    4m 7s
  • Locked
    5. 
    Collecting Customer Data
    6m 39s
  • Locked
    6. 
    Translating Customer Requirements
    5m 39s
  • Locked
    7. 
    Selecting a Six Sigma Project
    2m 48s
  • Locked
    8. 
    Using a Priority Matrix for Project Selection
    3m 50s
  • Locked
    9. 
    Selecting an Appropriate Methodology
    3m 51s
  • Locked
    10. 
    Six Sigma Project Stakeholders
    4m 50s
  • Locked
    11. 
    Internal and External Customers
    5m 1s
  • Locked
    12. 
    Process Owners and Project Leadership
    4m 54s
  • Locked
    13. 
    Process Components
    4m 44s
  • Locked
    14. 
    Using a SIPOC Diagram
    4m 55s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

YOU MIGHT ALSO LIKE

PEOPLE WHO VIEWED THIS ALSO VIEWED THESE

Likes 581 Likes 581  
Likes 237 Likes 237  
Likes 1054 Likes 1054