Super Retail Group: Ready. Set. Go. Engage for Impact

Everyone
  • 1 video | 19m 55s
When Research showed that for every one point in engagement lift, a company can expect to earn $15.4 million more in revenue Super Retail Group got genuinely inspired. In 18 months, the team earned an approximate 10-point engagement gain in part by reframing what they focused on in their learning programs and also what and how they measured. Learning Design Manager, Leisa Moate, steps us through their unique approach to selecting the right learning, choosing appropriate analytics, and how they are turning retail team members into product experts.

YOU MIGHT ALSO LIKE

Course Creating a Coaching at Scale Program
Course Team Management Unit Project
Book Using Semiotics in Retail: Leverage Consumer Insight to Engage Shoppers and Boost Sales

PEOPLE WHO VIEWED THIS ALSO VIEWED THESE

Course Polishing Your Feedback Skills
Course Building Customer Relationships in a Virtual Environment
Course Talent Development and Transformation: Developing the People You Lead: Session Replay