Technical Program Management: Assessing Performance & Benefits Delivery

Program Management    |    Intermediate
  • 12 videos | 1h 10m 17s
  • Includes Assessment
  • Earns a Badge
Rating 5.0 of 1 users Rating 5.0 of 1 users (1)
The technical program manager is accountable for establishing performance metrics and anticipated benefits, monitoring performance, assessing benefits delivery, and reporting results to key stakeholders. In this course, you will explore the intended benefits of technical programs, identify key performance indicators (KPIs), and select appropriate performance metrics. Then you will discover how to evaluate resource utilization, measure stakeholder satisfaction, and report financial and schedule performance. Next, you will examine tangible and intangible value and emergent benefits. Finally, you will learn when and how to redefine program metrics and collect lessons learned. After completing this course, you will be able to confidently assess the performance and benefits delivery of your technical programs.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Identify technical program benefits and kpis
    Select appropriate performance metrics for technical programs
    Evaluate resource utilization
    Measure stakeholder satisfaction
    Report on financial and schedule performance
  • Calculate the delivery of tangible value and benefits
    Outline the value of intangible benefits
    Recognize emergent benefits
    Redefine program metrics
    Collect lessons learned
    Summarize the key concepts covered in this course

IN THIS COURSE

  • 43s
    In this video, we will discover the key concepts covered in this course. FREE ACCESS
  • 6m 56s
    After completing this video, you will be able to identify technical program benefits and KPIs. FREE ACCESS
  • Locked
    3.  Performance Metrics for Technical Programs
    8m 14s
    Learn how to select appropriate performance metrics for technical programs. FREE ACCESS
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    4.  Resource Utilization Evaluation
    8m 23s
    During this video, discover how to evaluate resource utilization. FREE ACCESS
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    5.  Measuring Stakeholder Satisfaction
    8m 7s
    Upon completion of this video, you will be able to measure stakeholder satisfaction. FREE ACCESS
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    6.  Financial and Schedule Performance Reports
    5m 20s
    After completing this video, you will be able to report on financial and schedule performance. FREE ACCESS
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    7.  Calculate the Delivery of Tangible Value and Benefits
    8m 53s
    Find out how to calculate the delivery of tangible value and benefits. FREE ACCESS
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    8.  Intangible Value and Benefits in Technical Programs
    6m 56s
    Upon completion of this video, you will be able to outline the value of intangible benefits. FREE ACCESS
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    9.  Emergent Benefits in Technical Programs
    2m 59s
    After completing this video, you will be able to recognize emergent benefits. FREE ACCESS
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    10.  Redefine Program Metrics
    6m 10s
    In this video, you will learn how to redefine program metrics. FREE ACCESS
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    11.  Lessons Learned
    6m 56s
    During this video, discover how to collect lessons learned. FREE ACCESS
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    12.  Course Summary
    42s
    In this video, we will summarize the key concepts covered in this course. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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