Troubleshooting Skype for Business

Skype for Business 2015
  • 13 Videos | 1h 10m 26s
  • Includes Assessment
  • Earns a Badge
Likes 9 Likes 9
To keep Skype for Business working, you need to know how to locate and fix problems that may occur. Explore GUI and command-line troubleshooting tools and when they should be used.

WHAT YOU WILL LEARN

  • explain how troubleshooting methodology can solve problems
    identify various GUI and command-line tools used to troubleshoot Skype for Business
    analyze Skype for Business data using Snooper
    create a Data Collector Set that uses Skype for Business performance counters
    recognize client issues causing problems
    solve client issues causing problems
    identify causes of conferencing issues
  • address the cause of conferencing issues
    identify causes of address book issues
    solve address book problems
    identify causes of chat issues
    address the cause of chat issues
    identify the source of problems and resolve issues

IN THIS COURSE

  • Playable
    1. 
    Troubleshooting Overview
    5m 30s
    UP NEXT
  • Playable
    2. 
    Troubleshooting Tools
    8m 10s
  • Locked
    3. 
    Use the Snooper Tool
    4m 44s
  • Locked
    4. 
    Establish a Skype for Business Performance Baseline
    6m 11s
  • Locked
    5. 
    Client Issues
    6m 33s
  • Locked
    6. 
    Troubleshooting Client Issues
    7m 25s
  • Locked
    7. 
    Conferencing Issues
    2m 47s
  • Locked
    8. 
    Troubleshooting Conferencing Issues
    6m 39s
  • Locked
    9. 
    Address Book Issues
    2m 59s
  • Locked
    10. 
    Troubleshooting Address Book Issues
    3m 45s
  • Locked
    11. 
    Chat Issues
    2m 22s
  • Locked
    12. 
    Troubleshooting Chat Issues
    3m 50s
  • Locked
    13. 
    Exercise: Solve Problems Using a Structured Approach
    3m 32s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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