Troubleshooting Skype for Business

Skype for Business 2015    |    Intermediate
  • 13 videos | 1h 4m 26s
  • Includes Assessment
  • Earns a Badge
To keep Skype for Business working, you need to know how to locate and fix problems that may occur. Explore GUI and command-line troubleshooting tools and when they should be used.

WHAT YOU WILL LEARN

  • Explain how troubleshooting methodology can solve problems
    Identify various gui and command-line tools used to troubleshoot skype for business
    Analyze skype for business data using snooper
    Create a data collector set that uses skype for business performance counters
    Recognize client issues causing problems
    Solve client issues causing problems
    Identify causes of conferencing issues
  • Address the cause of conferencing issues
    Identify causes of address book issues
    Solve address book problems
    Identify causes of chat issues
    Address the cause of chat issues
    Identify the source of problems and resolve issues

IN THIS COURSE

  • 5m 30s
    After completing this video, you will be able to explain how troubleshooting methodology can solve problems. FREE ACCESS
  • 8m 10s
    Find out how to identify various GUI and command-line tools used to troubleshoot Skype for Business. FREE ACCESS
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    3.  Use the Snooper Tool
    4m 44s
    To analyze Skype for Business data, use Snooper. FREE ACCESS
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    4.  Establish a Skype for Business Performance Baseline
    6m 11s
    In this video, you will learn how to create a Data Collector Set that uses Skype for Business performance counters. FREE ACCESS
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    5.  Client Issues
    6m 33s
    After completing this video, you will be able to recognize client issues that are causing problems. FREE ACCESS
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    6.  Troubleshooting Client Issues
    7m 25s
    In this video, learn how to solve client issues that are causing problems. FREE ACCESS
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    7.  Conferencing Issues
    2m 47s
    During this video, you will learn how to identify causes of conference call issues. FREE ACCESS
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    8.  Troubleshooting Conferencing Issues
    6m 39s
    In this video, learn how to address the causes of conferencing issues. FREE ACCESS
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    9.  Address Book Issues
    2m 59s
    In this video, you will learn how to identify the causes of address book issues. FREE ACCESS
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    10.  Troubleshooting Address Book Issues
    3m 45s
    Learn how to solve problems with your address book. FREE ACCESS
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    11.  Chat Issues
    2m 22s
    In this video, learn how to identify the causes of chat issues. FREE ACCESS
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    12.  Troubleshooting Chat Issues
    3m 50s
    Find out how to address the cause of chat issues. FREE ACCESS
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    13.  Exercise: Solve Problems Using a Structured Approach
    3m 32s
    In this video, learn how to identify the source of problems and how to resolve them. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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