Using messaging & call tools in Teams 2022

Microsoft Teams 2022    |    Beginner
  • 12 videos | 52m 16s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
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Microsoft Teams 2022 offers different tools to send messages and calls. First, learn how to send a private message and create a group discussion to easily communicate with your colleagues. Next, learn how to manage your messages and conversations so you can easily access your most important chats. For example, you can pin a conversation when you need to access it daily. In this course, you will also discover how to make an audio call and a video call. This will be useful to speak directly to your colleagues or clients or host meetings. In addition, you will learn how to use background effects and subtitles when making a video call. With Teams, you can also make a group call, share content, and use call options. Lastly, if you cannot reach someone, you can leave them a voicemail.


  • Discover the key concepts covered in the using messaging & call tools in teams 2022 course
    Write and receive messages through the chat
    Create and manage group chats
    Save, mark as unread and delete messages
    Pin, mute and hide conversations
    Make and receive an audio call
  • Using video and background options
    Blur or change your video background and enable subtitles
    Start a call with multiple participants
    Share a desktop, a window or a presentation
    Hold, transfer and view call history
    Check and leave a voicemail message


  • 56s
    This video outlines the key content covered in the Using messaging & call tools in Teams 2022 course including sending a private message, managing your conversations, and using voicemails. FREE ACCESS
  • 4m 48s
    In addition to conversations in a channel, you can use the private chat option to talk one-to-one with your colleagues. Discover the Chat interface in order to send and receive private messages. FREE ACCESS
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    3.  Creating a group discussion
    3m 28s
    Group chats allow you to communicate with several people, but in a more private way than in a channel. You can start a group conversation, add and remove people from it, and manage the group. FREE ACCESS
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    4.  Managing your messages
    4m 45s
    When you send a private message using the Chat tab, you can save it if you want to come back to it. It's also possible to mark a message as unread and even delete your own messages. FREE ACCESS
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    5.  Managing your conversations
    4m 37s
    Now that you have discovered how to create individual and group chats, it is useful to know how to manage them. For example, you can pin important chats and hide chats that you don't need in your list, to help keep your chats pane organized and decluttered. FREE ACCESS
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    6.  Making an audio call
    5m 8s
    In Microsoft Teams, you can quickly start audio calls. Making calls can help you connect and speak to other users when you’re both online. You can start and receive audio calls, use call options during a conversation, and automatically adjust mic sensitivity. FREE ACCESS
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    7.  Making a video call
    3m 54s
    It's a good idea to activate your webcam and use video options during a call to make it more dynamic. For example, you can pick up on visual cues to help find the right time to speak. FREE ACCESS
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    8.  Using background effects and subtitles
    4m 47s
    Microsoft Teams allows you to blur or to change your background. You can even select a specific background from your computer, such as your company logo. You can also make your video more accessible by displaying subtitles. FREE ACCESS
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    9.  Making a group call
    5m 11s
    It is important to know how to start or join a group call in Microsoft Teams. These calls can happen in a group chat from the private messaging tab. You can invite more participants to the call. FREE ACCESS
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    10.  Sharing content
    5m 53s
    In Microsoft Teams, you can share your screen when you are communicating with your contacts. You can make your screen, a presentation, or a window visible for the attendees. FREE ACCESS
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    11.  Using call options
    5m 9s
    You can further manage your Microsoft Team calls by using the hold and transfer feature. In addition, you can manage your call history and add a contact to your speed dial list, so you can contact them quickly. FREE ACCESS
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    12.  Using voicemail
    3m 40s
    In Microsoft Teams you can leave a voicemail message for an unavailable contact. You can also receive voice messages from others. If someone leaves you a voicemail, you can check and manage your voicemails. FREE ACCESS


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