Using messaging, notification, & call tools in Teams 2024

Microsoft Teams 2024    |    Beginner
  • 11 videos | 49m 7s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Learn how to handle your communications effectively in Microsoft Teams 2024 with this introduction to messaging, notification, and call tools. You'll learn practical techniques for managing your chats, such as marking messages as unread or pinning conversations for everyday access. The course also covers how to utilize @mentions to promptly notify people, teams, and channels. Discover how to initiate one-on-one and group calls for collaborative discussions and share content seamlessly. Additionally, you'll gain knowledge on using call features and working with voicemail. The course then shows you how to personalize your notifications and check activity you missed in Teams. It concludes by introducing you to two powerful features to enhance communication with your teammates: scheduled message delivery and message translation.


  • Discover the key concepts covered in the using messaging, notification, & call tools in teams 2024 course
    Manage chats and channel posts in teams 2024
    Use @mentions in teams 2024
    Make and receive calls in teams 2024
    Start a call with multiple participants in teams 2024
    Share your window, screen, or a powerpoint presentation in a call in teams 2024
  • Apply hold, transfer, and other call options in teams 2024
    Check and leave voicemail messages, and manage voicemail settings in teams 2024
    Configure notification settings in teams 2024
    Find and view notifications in teams 2024
    Translate incoming messages and schedule message delivery in teams 2024


  • 56s
    This video outlines the key content covered in the Using messaging, notification, & call tools in Teams 2024 course, including managing conversations, using call options, and viewing notifications. FREE ACCESS
  • 5m 1s
    Keep your Microsoft Teams communications organized by managing your chats and channel posts. In this video, you will see how to pin chats and mark them as unread to help them stand out. You will also see how to mute and hide chats, pin individual messages, and manage channel posts. FREE ACCESS
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    3.  Using mentions in Teams 2024
    4m 50s
    In Microsoft Teams, @mentions let you draw attention to specific people in a conversation, ensuring that messages are noticed by the relevant team members and prompting a timely response. In this video, you will see how to use @mentions to notify people, teams, and channels, share contact information, and add new users to a chat. FREE ACCESS
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    4.  Making a call in Teams 2024
    4m 28s
    Some things are easier to discuss over a call. In Microsoft Teams, you can easily initiate audio or video calls to talk to colleagues in private. In this video, you will see how to make and receive calls. You will also see how to access your device settings. FREE ACCESS
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    5.  Making group calls in Teams 2024
    4m 40s
    Bring everyone into the conversation with a group call in Microsoft Teams. In this video, you will see how to start group calls from a one-on-one call and from a group chat. You will also learn how to manage participants and end or leave the call. FREE ACCESS
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    6.  Sharing content in Teams 2024
    4m 57s
    Make your Microsoft Teams calls more engaging by sharing content. In Teams, you can share a PowerPoint presentation, an application window, or whatever's on your screen. Find out more in this tutorial. FREE ACCESS
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    7.  Using call options in Teams 2024
    5m 18s
    When it comes to managing calls, Microsoft Teams gives you plenty of options. You can access a dial pad to call phone numbers, put someone on hold, transfer them to another contact, and more. From the Calls app, you can consult your call history and speed dial. In this video, explore the call options in Teams 2023. FREE ACCESS
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    8.  Using voicemail in Teams 2024
    4m 39s
    If you're unable to get through to a contact in Teams, you can leave a voicemail message. In this video, you'll see how to leave voicemail, manage your voicemail messages, forward calls to voicemail, configure voicemail settings, and record a greeting. FREE ACCESS
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    9.  Configuring notifications in Teams 2024
    4m 13s
    In Microsoft Teams, you can control the way you access, receive, and manage notifications. Decide how, when, and where your notifications appear, and customize your notification settings for chats and meetings. In this video, learn to manage your notifications in Teams 2024. FREE ACCESS
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    10.  Viewing notifications in Teams 2024
    5m 8s
    Notifications in Teams keep you up-to-date on the latest activity relevant to you. Depending on the context, you may receive notifications as a banner in real time, as posts in your activity feed, or as missed activity emails. In this video, we'll show you how to check and manage your notifications. FREE ACCESS
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    11.  Scheduling & translating messages in Teams 2024
    4m 58s
    In today's interconnected workplace, navigating different time zones and languages is more critical than ever. Microsoft Teams helps you bridge these gaps with features that allow you to schedule messages for the perfect time and translate incoming messages for clear communication. Learn how to use these powerful tools in this video. FREE ACCESS


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