Working Well with Others

  • 6 Videos | 22m 6s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
At some point, all of us will encounter competing personalities at work, all vying to get things done their own way. Interpersonal differences and personal perspectives, whether with a manager or a colleague, can increase stress, drain energy, impact morale, and affect productivity and happiness. But there are strategies for mitigating tension and building stronger, more trusting relationships, such as adjusting our own behavior and understanding the situations and behavior of others that can challenge us. In this course, you'll learn how to assess, identify, and manage your own behavioral style to help you avoid and control conflict before it happens. You'll also investigate how to handle common situations that provoke conflict at work, how to work effectively with different personality types, and how to build habits to help you handle interpersonal conflict in the workplace with grace and patience.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    recognize techniques to manage your own behavior to avoid interpersonal conflict at work
    identify strategies to help resolve common situations that provoke conflict at work
  • recognize approaches to work effectively with different personality types
    choose effective strategies to manage interpersonal conflict in the workplace
    reflect on what you've learned

IN THIS COURSE

  • Playable
    1. 
    Working Well with Others
    1m 6s
    UP NEXT
  • Playable
    2. 
    Managing Yourself to Avoid Interpersonal Conflict
    3m 18s
  • Locked
    3. 
    Overcoming Situations That Provoke Conflict at Work
    4m 45s
  • Locked
    4. 
    Working Effectively with Different Personalities
    5m 53s
  • Locked
    5. 
    Managing Interpersonal Conflict in the Workplace
    5m 19s
  • Locked
    6. 
    Let's Review
    1m 46s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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