Working Well with Others

Everyone
  • 6 videos | 22m 6s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Rating 4.6 of 4600 users Rating 4.6 of 4600 users (4600)
At some point, all of us will encounter competing personalities at work, all vying to get things done their own way. Interpersonal differences and personal perspectives, whether with a manager or a colleague, can increase stress, drain energy, impact morale, and affect productivity and happiness. But there are strategies for mitigating tension and building stronger, more trusting relationships, such as adjusting our own behavior and understanding the situations and behavior of others that can challenge us. In this course, you'll learn how to assess, identify, and manage your own behavioral style to help you avoid and control conflict before it happens. You'll also investigate how to handle common situations that provoke conflict at work, how to work effectively with different personality types, and how to build habits to help you handle interpersonal conflict in the workplace with grace and patience.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Recognize techniques to manage your own behavior to avoid interpersonal conflict at work
    Identify strategies to help resolve common situations that provoke conflict at work
  • Recognize approaches to work effectively with different personality types
    Choose effective strategies to manage interpersonal conflict in the workplace
    Reflect on what you've learned

IN THIS COURSE

  • 1m 6s
    Inevitably, we all encounter someone who doesn't mesh with our way of being and doing. At work, it often seems like there are many competing personalities, all trying to get things done their own way. These conflicts increase stress, decrease morale, and affect productivity and happiness. In this video, you'll learn the key concepts that will be covered in this course, including strategies for preventing and resolving conflict. FREE ACCESS
  • 3m 18s
    We all dream of a conflict-free workplace. While these places may exist, confronting others and hoping they change is unlikely to work. In this video, you'll explore techniques to manage your own behavior to avoid interpersonal conflict at work. FREE ACCESS
  • Locked
    3.  Overcoming Situations That Provoke Conflict at Work
    4m 45s
    Conflict has a bad reputation, but it’s a natural workplace dynamic that can be healthy when accompanied by mutual respect. But too often, we don’t take the other people involved into account. In this video, you'll learn strategies for resolving common situations that provoke conflict at work. FREE ACCESS
  • Locked
    4.  Working Effectively with Different Personalities
    5m 53s
    Trying to navigate personality conflicts can negatively impact productivity and stress levels, but it doesn’t have to. Instead, you can learn to recognize approaches to work effectively with others. In this video, you'll learn approaches for working effectively with different personality types. FREE ACCESS
  • Locked
    5.  Managing Interpersonal Conflict in the Workplace
    5m 19s
    Nearly every job requires collaboration, and it’s inevitable that conflicts occur. If you can learn to recognize and resolve those conflicts, you’ll be able to maintain productivity and meet your team’s goals. In this video, you'll explore strategies to manage interpersonal conflict in the workplace. FREE ACCESS
  • Locked
    6.  Let's Review
    1m 46s
    In this video, you'll review and reflect on what you've learned in the course, Working Well with Others. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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