Winning Customer Hearts and Minds Through Power Skills
Perspectives Dinner–the Coach.
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Employees are the foundation of every business and the key to organizational
success. However, for employees to thrive in this new world of work, they need
to adopt the right skills—like empathy, personalization, and proactive problem-solving—to
drive positive behavioral change and personal growth.
On June 22nd, join Michelle Boockoff-Bajdek, Skillsoft Chief Marketing and Sustainability Officer at Skillsoft, and Asha Palmer, Senior Vice President of Compliance Solutions at Skillsoft, at our Perspectives Reception in London. Michelle and Asha will discuss how to build leadership teams that empower your employees to go above and beyond in their roles to provide for their customers, and how tactics, such as coaching, can be used to help teach those skills.
In this roundtable, Michelle will cover:
- The importance of scaling leadership capabilities across the organization, no matter the department
- How learning leaders are building leadership coaching programs today to better serve their learners and to achieve tangible business outcomes
- How to measure the success of leadership programs and how to put data into action
- Steps businesses can take now to build transformative learning experiences today
Time & Location:
June 22nd, 2023, at 6pm
Location: the Coach
Free parking will be available on-site.
Michelle Boockoff-BajdekChief Marketing and Sustainability Officer at Skillsoft
As Chief Marketing Officer, Michelle Boockoff-Bajdek (BB) leads a global marketing organization focused on helping companies unlock the hidden value inside their greatest asset — their people. In her role, Michelle is responsible for the company’s marketing strategy to drive growth, generate awareness, and drive demand for Skillsoft solutions among learners, customers, and partners. She oversees all key marketing functions. Most importantly, she serves as the company’s brand evangelist, helping to build a vibrant community of passionate learners. Prior to Skillsoft, Michelle held several executive roles in the high-tech sector, most notably as the CMO of IBM Watson. Michelle also served as the global head of marketing for The Weather Company, an IBM Business, where she helped companies understand how to anticipate, plan for, and ultimately make better decisions — with greater confidence — in the face of weather.
Asha Palmer, JD, CCEP, LPECSenior Vice President of Compliance Solutions at Skillsoft
Asha Palmer is Skillsoft’s Senior Vice president of Compliance Solutions. Throughout her career, Asha has developed, enhanced, and optimized ethics and compliance programs for hundreds of companies worldwide. Some of her previous positions include Chief Ethics and Compliance Officer at OneTrust and Convercent, Sr. Ethics and Compliance Counsel at Mubadala, and Trademark Counsel at Coca-Cola.
As a former Assistant United States Attorney and litigator, Asha is passionate about training, engagement, and finding practical ways to embed ethics and compliance within businesses and with their leaders. Her passion and expertise are in program development and enhancement, training and engagement, anti-bribery and corruption, risk assessments, and making compliance -- dare we say it?! -- fun.
Asha is also active in the ethics and compliance community, presenting in 2017, 2018, 2019, 2021, and 2022 at Compliance Week National and participating in the well-renowned Program for Corporate Compliance and Enforcement at New York University.
Dr. John Mahoney-PhillipsGlobal Head of Talent, Performance, Acquisition & Learning at VISTRA
John has built his career from the roots of Occupational Psychology and working with SHL, a world leading consultancy specialising in psychometric job fit. This was followed by 16 years in the Financial services sector with global blue chip businesses and for 4 years with Royal Phillips based in Amsterdam as head of Organisational Effectiveness. Now working in the Private Equity sector for a business services company. John is passionate about helping organisations and leaders make organisations great places to work.