SKILL BENCHMARK

CloudOps Literacy

  • 25m
  • 25 questions
The CloudOps Literacy benchmark measures whether a learner has some working knowledge and exposure in cloud operations technologies, practices, and principles. A learner who scores high on this benchmark demonstrates an ability to participate in technical discussions regarding CloudOps.

Topics covered

  • compare the traditional computing model with cloud computing model and recognize the competitive advantage of cloud computing model
  • define the concept of DevOps pipelines and identify the primary DevOps phases involved
  • define the concept of IT automation and identify the tasks that add value to enterprise systems
  • describe an automated IT delivery cycle and its impact on IT management and monitoring
  • describe how to leverage design thinking in enterprise automation strategy to adopt the correct, scalable automation mindset
  • describe the benefits of implementing process-aware information systems and learn how to enable flexible and robust business process automation for an agile enterprise
  • describe the DevOps deployment process and troubleshooting workflow a Support Engineer should follow to ensure robust DevOps mechanisms and continuous delivery and deployment
  • describe the role of protocols that help diversified and distributed system components benefit from automation
  • describe the transformational journey from a task-oriented support engineer to a more design and automation-oriented mindset
  • differentiate between support mechanisms for traditional technical systems and support systems for hosted or cloud platforms and applications
  • Identify suitable tasks and processes to automate for deriving value from business modeling
  • identify the best DevOps team pattern for continuous improvement and learn how to debug core components to maintain a healthy enterprise-level DevOps culture
  • list prominent DevOps automation tools that are used to help automate development, operations, and delivery of IT solutions
  • list the essential components of Cloud Infrastructure and the various Service Models that a Support Engineer must be familiar with in order to be able to provide Technical Support to Cloud Consumers
  • list the key factors support engineers need to consider when selecting the right automation tools and scripts
  • list the key features that need to be considered when setting up a multiplatform automation system, with a focus on the core and end-to-end management components
  • list the SaaS support system elements that Support Engineers need to consider to set up support
  • list the various targets that can be configured to facilitate automated notifications and alerts when alert conditions are met
  • recall the concept of Version Control System and Distributed Version Control System and list the products that can be used to manage code versioning
  • recognize how the benefits of Infrastructure as Code and Configuration as Code help to support end-to-end DevOps-based configuration management
  • recognize the benefits of modernizing traditional or legacy systems to multi-cloud architecture using CloudOps best practices
  • specify methods for discovering business processes that are valuable candidates for IT automation
  • specify strategies that can be employed to migrate from legacy to CloudOps and recognize best practices and principles that can be adopted for productive legacy system upgrades
  • specify the critical deployment patterns that we need to adopt when building reusable applications and services
  • specify which features of scripting languages play a critical role in automating repetitive tasks