Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results

  • 6h 32m 46s
  • Judith E. Glaser
  • Gildan Media
  • 2014

The key to success in life and business is to become a master at Conversational Intelligence. It’s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

In this Audiobook

  • Chapter 1: What We Can Learn from Our Worst Conversations!
  • Chapter 2: When We Lose Trust, We Lose Our voice
  • Chapter 3: Moving from Distrust to Trust
  • Chapter 4: Challenges of Navigating the Conversational Highway
  • Chapter 5: Harvesting Conversational Intelligence Using the Wisdom of Our Five Brains
  • Chapter 6: Bringing Conversations to Life
  • Chapter 7: Priming for Level III Conversations
  • Chapter 8: Conversational Agility: Reframing, Refocusing, Redirecting
  • Chapter 9: A Toolkit for Level III Conversations
  • Chapter 10: Leading with Trust: Laying the Foundation for Level III Interactions
  • Chapter 11: Teaming Up Through Conversational Intelligence
  • Chapter 12: Changing the Game Through Conversational Intelligence


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