Building Rapport through Strong Collaboration

Everyone
  • 6 Videos | 22m 33s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Learning to collaborate well can help you manage the inevitable conflicts that arise in any relationship. And this holds true even in the workplace. Well-managed conflicts can be a healthy practice and valuable for both self-growth and business growth, giving you an opportunity to learn others' interests and perspectives, and teaching you how to approach all interactions with empathy. In this course, you'll learn to identify the strong interpersonal skills that help in successful collaboration. You'll also learn to identify ground rules and boundaries that will help you keep difficult conversations on track, effective strategies to defuse conflict before it goes out of control, and methods to help you create win-win situations in interpersonal conflicts.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    identify interpersonal traits characteristic of people who can turn conflict into collaboration
    identify ground rules to help you keep a collaborative focus during difficult conversations
  • recognize effective strategies to defuse conflict using a mindset of collaboration
    choose effective strategies to create win-win situations in interpersonal conflicts
    reflect on what you've learned

IN THIS COURSE

  • Playable
    1. 
    Building Rapport through Strong Collaboration
    1m 24s
    UP NEXT
  • Playable
    2. 
    Building Traits to Turn Conflict into Collaboration
    5m 26s
  • Locked
    3. 
    Setting Ground Rules for Collaborative Conversations
    5m 13s
  • Locked
    4. 
    Defusing Conflict with a Collaboration Mindset
    4m 15s
  • Locked
    5. 
    Creating Win-win Collaboration out of Conflict
    4m 58s
  • Locked
    6. 
    Let's Review
    1m 17s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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