Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
- 7h 45m 17s
- Al Switzler, Emily Gregory, Joseph Grenny, Kerry Patterson, McGraw Hill-Ascent Audio, Ron McMillan
- Recorded Books, Inc.
This book addresses issues that have arisen in recent years. You'll learn how to: respond when someone initiates a crucial conversation with you; identify and address the lag time between identifying a problem and discussing it; and communicate more effectively across digital mediums.