Digital, Diverse & Divided: How to Talk to Racists, Compete with Robots, and Overcome Polarization

  • 4h 56m 51s
  • David Livermore
  • Berrett-Koehler Publishers
  • 2022

In a world of increasing polarization, Digital, Diverse & Divided shows us how to use cultural intelligence to bridge our divides and authentically connect with those around us.

The divides between us seem to keep growing no matter the issue-politics, race relations, religion, and the list goes on. Tackling polarization isn't easy, but this book gives us tools to bridge our divides without forcing everyone to conform to the same thinking and behavior.

Cultural intelligence, a scientific model originally designed for working with people from different cultures, is ideally suited to bridge our polarizing differences. In Digital, Diverse & Divided, David Livermore, the leading expert on cultural intelligence, teaches us how to use the method he has taught global executives and foreign diplomats to navigate difficult conversations with anyone.

Livermore uses his renowned work in cultural intelligence to address everyday challenges such as these:

How should I respond to a racist comment?

What should I do when someone is completely closed to a different perspective?

How can I persuade polarized groups to move beyond agree to disagree?

How do I handle the emotional fatigue that comes with polarizing conversations and relationships?

Digital, Diverse & Divided combines groundbreaking research, riveting stories, and practical strategies that are proven to build a more culturally intelligent world for all of us.

About the Author

David Livermore, PhD, is a social scientist devoted to the study of cultural intelligence and global leadership and the author of several award-winning books. He is a cofounder of the Cultural Intelligence Center in East Lansing, Michigan, and a visiting research fellow at Nanyang Technological University in Singapore. Prior to leading the Cultural Intelligence Center, Livermore spent twenty years in leadership positions with a variety of nonprofits and taught in five universities. He is a frequent speaker and adviser to leaders in Fortune 500 companies, nonprofits, and governments, and he has worked in more than one hundred countries. Visit

In this Audiobook

  • Prologue
  • Chapter 1 - Closer Than We Appear
  • Chapter 2 - Yet We’re So Different
  • Chapter 3 - And Then There’s You
  • Chapter 4 - What’s Your CQ?
  • Chapter 5 - How to Navigate Polarizing Conversations
  • Chapter 6 - How to Compete with Robots
  • Chapter 7 - Place
  • Chapter 8 - Race
  • Chapter 9 - Pronouns
  • Chapter 10 - G/god/s
  • Chapter 11 - Politics