Digital Etiquette For Dummies

  • 12h 55m 59s
  • Eric Butow, Kelly Noble Mirabella, Kendra Losee
  • Recorded Books, Inc.
  • 2022

Mind your online P's and Q's with this expert digital manners guide

Conducting yourself online can be challenging. It sometimes seems like the web and social media is tailor-made to cause upset and anger. But, with the right guide, anyone can learn how to be a beacon of civility and politeness online. In Digital Etiquette For Dummies, a team of online communication experts share their combined insights into improving your presence on social media, writing emails that exude positivity and clarity, behaving correctly in virtual meetings, and much more. You'll become a paragon of politeness as you learn to apply the timeless rules of etiquette to the unique environment of the web, social media, email, Zoom, and smartphones.

You'll also:

  • Learn near-universal etiquette rules for email, social media, cellphones, and more
  • Discover ways to make sure that your polite attitude isn't being lost in the text-only context of a business email
  • Avoid common social media pitfalls and digital faux pas that can trip up even the most careful communicators

A great handbook for anyone who uses digital communication in business or in their personal life (so, pretty much everyone).

About the Author

Eric Butow is the owner of Butow Communications Group (BCG), which offers website design, online marketing, and technical documentation services for businesses. He is the author or coauthor of over thirty technology books.

Kendra Losee is a digital marketing consultant and professor of social media marketing.

Kelly Noble Mirabella is a social media and chat marketing consultant and YouTube content creator.

In this Audiobook

  • Introduction
  • Chapter 1 - Defining Etiquette in the Digital Age
  • Chapter 2 - The Legal Ins and Outs of Etiquette
  • Chapter 3 - Minding Your Online Manners at Any Age
  • Chapter 4 - Learning the Language of Social Media
  • Chapter 5 - Sharing Your Thoughts in Posts and Comments
  • Chapter 6 - Handling Negative Comments and Reviews
  • Chapter 7 - Going Viral: The Good, the Bad, and the Unintended
  • Chapter 8 - Group Decorum
  • Chapter 9 - Being Likeable During Livestreaming
  • Chapter 10 - Email Best Practices That Won't Let You Down
  • Chapter 11 - Spam, the Law, and You
  • Chapter 12 - The Basics of Virtual Meetings
  • Chapter 13 - Leading a Virtual Meeting
  • Chapter 14 - Making an Appearance at a Virtual Meeting
  • Chapter 15 - Webinar and Online Event Proprieties
  • Chapter 16 - Context in Messaging and SMS
  • Chapter 17 - No One Wants to Hear Your Phone
  • Chapter 18 - When and How to Use Text Messaging SMS
  • Chapter 19 - Pleasant Direct Messaging
  • Chapter 20 - Ten Good Manners to Follow
  • Chapter 21 - Ten Bad Behaviors to Avoid