Getting Along: How to Work with Anyone (Even Difficult People)

  • 7h 44m 46s
  • Amy Gallo
  • Gildan Media
  • 2022

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage.

In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now?

Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.

About the Author

Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and a cohost of HBR's Women at Work podcast. Her articles have been collected in dozens of books on emotional intelligence, giving and receiving feedback, time management, and leadership. As a sought-after speaker and facilitator, Gallo has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. She is a graduate of Yale University and holds a master’s from Brown University.

Connect with Amy Gallo at

In this Audiobook

  • Introduction Can't We All Just Get Along?
  • Chapter 1 - Why Work Relationships Are Worth the Trouble Good or bad, they matter.
  • Chapter 2 - Your Brain on Conflict How our minds often work against us.
  • Chapter 3 - The Insecure Boss "I'm great at my job ... right?"
  • Chapter 4 - The Pessimist "This will never work."
  • Chapter 5 - The Victim "Why does this always happen to me?"
  • Chapter 6 - The Passive-Aggressive Peer "Fine. Whatever."
  • Chapter 7 - The Know-It-All "Well, actually ..."
  • Chapter 8 - The Tormentor "I suffered and you should too."
  • Chapter 9 - The Biased Coworker "Why are you so sensitive?"
  • Chapter 10 - The Political Operator If you aren't moving up, you're falling behind."
  • Chapter 11 - Nine Principles for Getting Along with Anyone Change is possible.
  • Chapter 12 - When All Else Fails Don't give up-yet.
  • Chapter 13 - Approaches That Rarely Work They'll only make things worse.
  • Chapter 14 - Taking Care Your well-being is priority number one.