Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, 3rd Edition
- 7h 27m 38s
- David Parmenter
- Gildan Media
- 2019
This audio edition provides an in-depth look at how KPIs can be most effectively used to assess and drive organizational performance.
In this Audiobook
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Chapter 1 - The Great KPI Misunderstanding
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Chapter 2 - The Myths of Performance Measurement
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Chapter 3 - Unintended Consequence—The Dark Side of Measures
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Chapter 4 - Revitalizing Performance
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Chapter 5 - Strategy and its Relevance to Performance Measures
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Chapter 6 - Background to the Winning KPI Methodology and its Migration
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Chapter 7 - Foundation Stones for Implementing Key Performance Indicators
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Chapter 8 - Getting the CEO and Senior Management Committed to the Change (Stage 1)
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Chapter 9 - Up-Skill in-House Resources to Manage the KPI Project (Stage 2)
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Chapter 10 - Leading and Selling the Change (Stage 3)
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Chapter 11 - Finding Your Organization's Operational Critical Success Factors (Stage 4)
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Chapter 12 - Determining Measures That Will Work in Your Organization (Stage 5)
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Chapter 13 - Get the Measures to Drive Performance (Stage 6)
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Chapter 14 - Reporting Performance Measures
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Chapter 15 - Resources for the Chief Measurement Officer
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Chapter 16 - Case Studies on the Critical Success Factor Workshops
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Chapter 17 - Common Critical Success Factors and Their Likely Measures
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Chapter 18 - Comparison to other Methodologies
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Chapter 19 - CEO Toolkit
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