Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships

  • 21m 9s
  • Clive Johnson, Jackie Keddy
  • Skillsoft
  • 2018
Managing Conflict at Work examines the workings of conflict management, with a view to creating a happier and more productive workforce. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.