QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life

  • 1h 42m 22s
  • John G. Miller
  • Random House
  • 2004
This audio edition provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change. Read by the author.

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