The Apology Impulse: How the Business World Ruined Sorry and Why We Can't Stop Saying It

  • 8h 46m 11s
  • Cary Cooper, Sean O'Meara
  • Kogan Page
  • 2019
This audio edition is the perfect playbook for anyone - from social media executives to online influencers and CEOs - who apologize way too much or say sorry far too infrequently!