The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

  • 8h 44m 50s
  • Reza Soudagar, Vinay Iyer, Volker G. Hildebrand
  • Recorded Books, Inc.
  • 2012
This audio edition gives you a cost-effective, sustainable way to provide an unforgettable experience to your customers that builds loyalty and turns it into real, measurable profits.