The Negotiation Handbook
- 6h 7m 41s
- Patrick J. Cleary
- Recorded Books, Inc.
Whether you're involved in a labor-management dispute or a landlord-tenant disagreement, considering a major purchase or overseeing a large commercial transaction, there are elements that are common to all negotiations. This book walks the listener through the world of negotiating in an easy-to-follow, step-by-step fashion, covering the macro and micro-process of negotiations, the importance of adequate preparation, knowledge of the rules, and the role and usefulness of a mediator.
Written by a senior business policy analyst and former labor mediator for the US government, the book focuses on labor-management negotiations; however, the concepts, skills, and insight it offers go well beyond labor-management disputes. The book is as useful for a first-time homebuyer or a business student as it is for a veteran union arbitrator or a busy executive.
In this Audiobook
Chapter 1 - The Dynamics of Negotiation
Chapter 2 - Preparing for the Negotiation
Chapter 3 - The Basics of Conflict Resolution
Chapter 4 - The Negotiation
Chapter 5 - Rules
Chapter 6 - Mediators: Lessons and Observations