The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors
- 20m 40s
- Max Ammerman
- Skillsoft
- 2017
In The Root Cause Analysis Handbook, author Max Ammerman presents a nine-step approach to investigating any workplace failure. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.