The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors

  • 20m 40s
  • Max Ammerman
  • Skillsoft
  • 2017
In The Root Cause Analysis Handbook, author Max Ammerman presents a nine-step approach to investigating any workplace failure. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.