The Serious Business of Small Talk: Becoming Fluent, Comfortable, and Charming

  • 5h 18m 51s
  • Carol Fleming
  • Berrett-Koehler Publishers
  • 2018

Carol Fleming wants to show you that small talk is not as "small" as you might think. It's the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it's something we all do every day with people we know. It's just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps.

In this Audiobook

  • Chapter 1 - What is Small Talk For?
  • Chapter 2 - How Do We Go about Changing?
  • Chapter 3 - Why is Talkin' about Nothin' So Darned Hard? Well, Let Me Count the Ways
  • Chapter 4 - Small Talk 101—On Style and Substance
  • Chapter 5 - ARE—Anchor, Reveal, Encourage—The Cure for “But I Never Know What to Say!”
  • Chapter 6 - Just Say Hello, Leo—Hello—The First Word toward World Peace
  • Chapter 7 - Starting from Social Ground Zero or How to Get a Life Worth Talking about
  • Chapter 8 - Being More Attractive—You Know What Grandma Said about Flies and Honey!
  • Chapter 9 - Being More Interesting—Why Knowledge is Small Talk Gold
  • Chapter 10 - Being More Interested—The Best Way to Defeat Self-Consciousness
  • Chapter 11 - Won't You Have Some of My Spiced Nuts? What Do You Bring to the Party?
  • Chapter 12 - Being Approachable—The Power of Your Silent Language
  • Chapter 13 - Hi, My Name is…—Making Introductions, Especially Your Own
  • Chapter 14 - Eating, Drinking, and Walking Around—How to Circulate and Not Spill
  • Chapter 15 - The Mystery of Good Manners—Warmth, Respect, and Small Talk
  • Chapter 16 - Men versus Women—Clash of the Communication Styles—The Ultimate Us/Them Dilemma
  • Chapter 17 - How Do I Get Out of This? Making a Graceful Exit
  • Chapter 18 - What are You Saying about You? Your Voice among others
  • Chapter 19 - How to Raise Fluent, Comfortable, and Charming Kids
  • Chapter 20 - Small Talk and Cell Phones, like Oil and Water