50 Activities for Developing Emotional Intelligence

  • 2h 36m
  • Adele B. Lynn
  • Human Resource Development Press
  • 2000

Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs. As trainers we must find ways to build these talents labeled EQ (emotional intelligence quotient). The 50 reproducible activities in this resource book focus on developing the following set of talents: self-awareness and control, empathy, social expertness, personal influence, and mastery of vision.

In this Book

  • Emotional Intelligence (EQ) - What is It?
  • A Coach's/Trainer's Guide to Helping Leaders Improve Emotional Intelligence
  • How to Use this Guide and How Not to Use this Guide
  • A Guide to the 50 Emotional Intelligence Activities
  • Suggested Training Formats
  • Champion or Chump
  • Importance Meter
  • Adding Fuel to the Importance Meter
  • Rank Order Your Employees
  • Ask for Feedback
  • Picture Yourself
  • Personality Contest
  • Music of Our Workplace
  • Coming Through
  • Open and Friendly vs. Friendship
  • Listening Habits
  • Genuine Listening
  • Tuning into Our Employees
  • I was Appreciated
  • A Grateful Heart
  • Gifts
  • Yes, But . . .
  • Common Mistakes with Gratitude
  • A Note of Thanks
  • Dumped On
  • Doing a Fair Share
  • The Boss's Fair Share
  • Action/Reaction
  • Take a Stand
  • I Value, We Value
  • Contribution Spirit Killers
  • You Expect Me to What?
  • Great Vision
  • My Vision
  • Inspiring Words
  • Sharing Your Vision
  • Who Invents?
  • Visions Apply to People Too
  • Vision Spirit Killers
  • Advice From the Pros
  • Working Toward the Vision
  • Advice From Employees
  • Today's Actions Toward the Vision
  • Fuel the Vision
  • Picture Yourself
  • Lessons From Low Points/High Points
  • It's My Show
  • Interior Power
  • Control and Empowerment
  • Steps for Growth
  • Spirit Killers that Stunt Your Growth
  • Your Most Inspired Self
  • Your Leadership Coat of Arms
  • More Reflections
  • The Power of Pictures
  • Additional Ideas
  • Emotional Intelligence Activities for Developing Communication Skills
  • Emotional Intelligence Activities for Developing Team Building
  • Emotional Intelligence Activities for Developing Interpersonal Skills
  • Emotional Intelligence Activities for Developing Leaders/Managers/Supervisors Only
  • Recommended Resources
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