50 Activities For Developing People Skills

  • 1h 49m
  • David Couper, Jacqueline Stewart
  • Human Resource Development Press
  • 2004

Training Objectives

  • Improve interpersonal skills
  • Enhance management performance
  • Create effective teams
  • Improve communication within your organization

Activities

Select activities to build training that examines all the key people skills your managers need. These skills include:

  • Assertiveness
  • Presentation
  • Counseling
  • Teamwork
  • Verbal communication
  • Listening
  • Nonverbal communication

Time Guidelines

  • 14 activities take less than 30 minutes
  • 27 activities take between 30 minutes and 1 hour
  • 11 activities take between 1 and 2 hours

In this Book

  • The Action Plan
  • Advice or Information?
  • Alphabet of Feelings
  • Analyzing Meetings
  • Answer My Question
  • Appraisal
  • Breaking the Barrier
  • Controlling Body Language
  • Customer Service Analysis
  • Delegation—I
  • Delegation–II
  • Dib Dob Dabble
  • Discipline
  • Don't Label Me
  • Farewell
  • 59 Seconds
  • Giving Feedback
  • How Free Are You?
  • Internal Communication Analysis
  • Interview Me
  • The Lineup
  • Listening Transfer
  • Making Contact
  • Maptalk
  • Negotiation
  • Negotiation Skills
  • No Jargon
  • Only One Question
  • Personal Needs Analysis
  • Power and Influence
  • Prejudice
  • Reflecting
  • Qualities of a Counselor
  • Selection
  • Spelling Out
  • Stereotypes
  • Summarizing Skills–I
  • Summarizing Skills–II
  • Teamwork Squares
  • Transactional Analysis
  • Values
  • What Animal Are You?
  • What Are You Really Saying?
  • What Shall We Talk About?
  • What's Up, Doc?
  • When Are You Assertive?
  • Who Are You Aiming At?
  • Whodunit?
  • “Yes, but…”
  • Yes or No
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