Balanced Scorecard Diagnostics: Maintaining Maximum Performance

  • 4h 25m
  • Paul R. Niven
  • John Wiley & Sons (US)
  • 2005

Presenting the next step for balanced scorecard implementation, Balanced Scorecard Diagnostics provides a step-by-step methodology for analyzing the effectiveness of a company's balanced scorecard and the tools to reevaluate balanced scorecard measures to drive maximum performance. CEOs, CFOs, CIOs, vice presidents, department managers, and business consultants will find all the essential tools for analyzing a balanced scorecard methodology to determine if it's running at maximum performance and for seamlessly implementing changes into the scorecard.

About the Authors

Paul R. Niven (San Marcos, CA) is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses get best-in-class performance. He is the author of two successful books, Balanced Scorecard Step-by-Step and Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies, both from Wiley.

In this Book

  • Balanced Scorecard Diagnostics—Maintaining Maximum Performance
  • The Current State of the Balanced Scorecard
  • First Things First
  • Before You Measure
  • Strategy Maps
  • Measures, Targets, and Initiatives
  • Cascading the Balanced Scorecard to Drive Organizational Alignment
  • Key Balanced Scorecard Process Linkages: Budgeting, Compensation, and Corporate Governance
  • Sharing Balanced Scorecard Results: Reporting and Strategy-Centered Management Meetings
  • Building the Balanced Scorecard at Aliant, Inc.