Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results, Second Edition

  • 6h 57m
  • Paul R. Niven
  • John Wiley & Sons (US)
  • 2006

This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector agencies, and not for profit organizations have all reaped success from the Balanced Scorecard. This book supplies detailed implementation advice that is readily applied to any and all of these organization types. Additionally, it will benefit organizations at any stage of Balanced Scorecard development. Regardless of whether you are just contemplating a Balanced Scorecard, require assistance in linking their current Scorecard to management processes, or need a review of their past measurement efforts, Balanced Scorecard Step by Step provides detailed advice and proven solutions.

In this Book

  • Performance Measurement and the Need for a Balanced Scorecard
  • Getting Started
  • Mission, Values, Vision, and Strategy
  • Strategy Maps
  • Creating Performance Measures
  • Setting Targets and Prioritizing Initiatives
  • Cascading the Balanced Scorecard to Build Organizational Alignment
  • Using the Balanced Scorecard to Strategically Allocate Resources
  • Additional Balanced Scorecard Linkages—Compensation and Corporate Governance
  • Reporting Balanced Scorecard Results
  • Maintaining the Balanced Scorecard
  • Concluding Thoughts on Balanced Scorecard Success