Become ITIL(r) Foundation Certified in 7 Days: Learning ITIL(r) Made Simple with Real-life Examples
- 4h 26m
- Abhinav Krishna Kaiser
- Apress
- 2017
Pass the ITIL® Foundation examination by learning the basics of ITIL® and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL®. All this will prepare you for the examination and give you the knowledge required to pass with flying colors.
After using Become ITIL® Foundation Certified in 7 Days and earning the ITIL® Foundation certification, you'll be well placed to get the career you always wanted.
What You Will Learn
- Gain ITIL® basics – the entire syllabus designed of the ITIL® Foundation certification
- Obtain a deep-rooted understanding of ITIL® topics and not textbook knowledge
- Prepare for the ITIL® Foundation examination
- Sort out career-related queries and decide whether ITIL ®will aid your career
Who This Book Is For
IT professionals from the IT services industry are the primary audience.
About the Author
Abhinav Kaiser works as a management consultant for a top consulting firm. He works with various organizations to implement ITIL® processes and improve existing implementations thereby creating value. He is certified ITIL® Expert and his name is strongly associated with ITIL® service management framework. Abhinav is an accredited ITIL® trainer and has delivered numerous classroom trainings. He has also been involved as a reviewer for ITIL® video training content for a leading video training organization.
In this Book
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Service Management as a Practice
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Generic Concepts
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ITIL® Service Lifecycle
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Service Strategy
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Service Design
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Service Transition
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Service Operations
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Continual Service Improvement
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ITIL Foundation Exam Tips and Tricks
