Business Operations Models: Becoming a Disruptive Competitor

  • 4h 11m
  • Alan Braithwaite, Martin Christopher
  • Kogan Page
  • 2015

Operations management designs, controls, and oversees the production of a company’s goods/services and makes sure this process is both efficient and effective for the consumer. It should be a part of board room discussions and integral in a company’s business model and strategic management.

After much research and think tank consulting, authors Martin Christopher and Alan Braithwaite believe that business strategies hardly recognize operations management. They maintain that operations need to be seen as more strategic and have highlighted the core fundamentals that business leaders need to be guided by in Business Operations Models. Illustrated by emotive visualization and international case studies, this book offers new thinking in logistics, supply chain management, and operations management.

About the Author

Alan Braithwaite is Visiting Professor at Cranfield University’s School of Management and specializes in supply chain strategy and operational excellence in the retail, manufacturing, and service sectors. He is founder and chairman at LCP Consulting which collaborates with over 400 companies internationally in both the public and private sectors.

Martin Christopher is Emeritus Professor of Marketing and Logistics at Cranfield University’s School of Management. He is the author of Logistics and Supply Chain Management (FT Press) and Marketing Logistics (Routledge) as well as the Founding Editor of The International Journal of Logistics Management.

In this Book

  • What We Mean by Business Operations Models – and Why are they Important?
  • The Characteristics of Super-Performing Businesses
  • The Customer Lens – Understanding Compelling Value
  • The Strategy Operations Gap
  • Unpacking the Business Operations Model Framework
  • The Technology Dimension to Being a Disruptor
  • Market-Changing Models – Driving Transformation
  • Competing Through the Basics
  • Optimization of the Business Operations Model
  • Making it Happen – Becoming a Disruptor
  • Guiding Principles to Building a Competitive Edge Through Business Operations Models
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