Communicating In A Diverse Workplace: A Practical Guide to Successful Workplace Communication Techniques
- 50m
- Ann Kuga
- Richard Chang Associates
- 1996
Effective communication is a goal everyone in a work environment can relate to. Unfortunately, reaching this goal is not always easy and in a diverse work environment, a whole other set of issues come into play. This guidebook looks at these issues and presents tools, techniques, and suggestions for effectively communicating in groups with members from different cultures, genders, ages, and geographic origins.
About the Author
Ann Kuga is a long-standing practitioner in the Human Resources Development field. She has worked in a variety of industries, including electronics, aerospace and defense, and manufacturing. She is known for providing practical and successful solutions to performance development and organizational effectiveness issues. She holds a Ph.D. from Oregon State University.
In this Book
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Introduction
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The Importance of Communication in Diverse Work Groups
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Challenges and Opportunities
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Adding New Work-Group Members
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Getting Organized in a Diverse Work Group
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Coping with Ongoing Dynamics in a Diverse Work Group
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Giving and Receiving Feedback in Diverse Work Groups
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Summary
