Communication Strategies: Study Guide, Student Edition
- 42m
- GTS Learning
- Courseware Company Ltd.
- 2013
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this workshop is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.
In this Book
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Course Overview
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Creating Positive Relationships
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Growing Our Self-Awareness
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Communication Basics
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Communication Barriers
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Asking Questions
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Listening Skills
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Body Language
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Communication Styles
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Creating a Positive Self-Image
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Frame of Reference
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Techniques for the Workplace
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Assertiveness
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