Crucial Conversations: Tools for Talking When Stakes are High, Third Edition (Summary)

  • 11m
  • Al Switzler, Emily Gregory, Joseph Grenny, Kerry Patterson, Ron McMillan
  • Skillsoft
  • 2022
Crucial Conversations, Third Edition provides a masterclass on how to hold all types of conversations, across all spheres of life. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

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Channel Oral Communication
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